Misdeclaration of cargo/weight

Dear Customers, 

With immediate effect, Volta Shipping Services wishes to inform you that Volta does not allow the loading of any units containing forbidden goods as per Volta's restricted and prohibited commodity list or with misdeclared details such but not limited to parties, commodity, port of loading, discharge, weight or packages.  It is hereby announced that a strict course of action will be implemented by Volta in case of breach of this mandatory policy. 

In particular, in case of any misdeclared details i.e. if details provided at the time of booking do not match the BL/manifest and container contents planned to be or already loaded on board any of our operated vessels/services, Volta will automatically levy a penalty surcharge on booking party and shipper jointly and severally of  USD50,000 per container for misdeclaration of cargo and USD5,000 per container for misdeclaration of weight. Freight and other loading costs will remain as due and furthermore, the Defaulting Party will be held accountable and shall refund to the vessel Operator all direct and indirect consequences and costs occurring due to the misdeclaration as such but not limited to fines, claims, damages,  vessel detention, cleaning, disposal, any costs due to arrest of vessel or seizure of container, documentation and operational costs.


Volta Management


Office No. 1004-1005,
Burj Al Salam Commercial Tower,
Sheikh Zayed Road,
Trade Centre First,
PO Box 24637,
Dubai, U.A.E.

Working Hours

Monday - Friday: 9:00 - 18:00
Saturday and Sunday: Closed


+971 4 283 9400


+971 4 239 7854

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